Thank you for participating in our games and expressing your concern about our privacy policy. The following is our Privacy Policy, which details how DigiTime Limited (“DigiTime”, “we”, “us”) processes personal data. By downloading/playing our games, you are deemed to be agreeing to this Privacy Statement。
Kids: Remember to stay smart and safe online! Please ask your parents/guardians for permission before disclosing any personal information. Never provide photos to others or divulge information such as name, email, home address, phone number, school, etc. that can be used to contact you online or in real life. If you wish to participate in the competition, please obtain parental/guardian permission in advance.
Parents: We are committed to protecting the safety and privacy of children who use our services. Parents/guardians are encouraged to actively monitor their children's online activities. For more information about children's privacy and our kid-safe apps, please see below.
1.1 Information Provided by Users: We collect and store any information that users provide to us through various interactions, including:
· Downloading, updating, and playing our games.
· Participating in competitions or special events.
· Engaging with us on social media platforms such as Facebook, Twitter, Twitch, YouTube, Instagram, Reddit, and Discord.
· Entering information on our website.
· Purchasing our products or services through online stores.
· Making in-app purchases.
· Requesting technical support or contacting us directly for compliments or complaints.
1.2 Automatic Information Collection: When users interact with our services, we automatically collect and store certain types of information, including:
· Usage Data: This data is used to develop new services, enhance game experiences, provide social features, and deliver personalized services.
· Basic Profile Details: When logging into our games via platforms like Facebook or Twitter, we collect basic profile details from those providers, such as name, age, profile photo, and friend list.
· Device-Related Data: Information specific to the device, including brand, model, type of operating system, time zone, application installations, and IP address.
· Advertising ID: We collect the advertising identifier (AD ID) of the device. Users can reset their AD ID at any time through their device settings.
· General Location: Used to ensure appropriate language usage and to provide location-based services relevant to the user (e.g., city/country/region based on IP address).
· Referral Feature Data: If users utilize features such as "tell a friend" or "email this page," we collect the necessary information to facilitate these actions.
1.3 Third-Party Information: Occasionally, we obtain user-related data from third parties such as Apple, Amazon, Facebook, and Google to effectively fulfill the services requested by users.
We utilize the information we collect at DigiTime based on various legal grounds, as detailed below:
2.1 Business Purposes:
· Service Provision: To deliver our game services and support, fulfill orders and requirements, enhance services and our business, develop new products and services, improve your service experience, safeguard the safety of our users, employees, facilities, and services, and conduct internal marketing and demographic studies.
· Marketing and Advertising: To market and promote our products and services, as well as those of our business partners, distribute promotional materials, and manage promotional activities.
· Legal Compliance: To use your information as permitted by law.
2.2 Utilization of Collected Information for Business Purposes:
· Service Delivery: To fulfill product orders, respond to inquiries, and communicate with you.
· Personalization: To enhance and personalize your service experience, including identifying you, maintaining your preferences and settings, connecting you with other users, and integrating with your third-party platforms, games, and social network accounts.
· Support: To provide technical and other support.
· Service Improvement: To review the usage and operation of the services, develop new products or services, and conduct analysis to enhance or improve our software, content, marketing, support, and services.
· Research: To conduct internal marketing and demographic research.
· Issue Resolution: To resolve service issues or other business needs.
· Security: To protect the security or integrity of the services, users, and our business, such as preventing violations of our terms and policies, combating fraud, piracy, cheating, tampering, unauthorized transactions, preventing claims and other liabilities, and managing risk exposure.
· Third-Party Interactions: To interact on your behalf with your third-party platforms, games, and social network accounts associated with our services.
· Additional Processing: To engage in other processing activities, with prior notification or consent.
2.3 Legal Basis for Processing Personal Data:
· If your location requires us to process your information according to a specific legal basis, we will process your information based on the following legal grounds:
· Contractual Obligations: To enter into and perform contracts with you (e.g., terms applicable to our services) or take measures as requested by you, such as completing a transaction and allowing you to play our games online.
· Legal Compliance: To comply with legal obligations.
· Legitimate Interests: To pursue our legitimate interests or those of our partners, such as improving our products and services, conducting analytics to gain insights into our users, direct marketing (where we do not require your consent), and supporting our business, operations, and services. This includes enforcing and preventing violations of our terms or policies.
· Vital Interests: To protect the vital interests of you or others (e.g., other players).
· Consent: To obtain your consent, for example, when you sign up for direct marketing or associate your DigiTime account with third-party services.
We share personal data with others only when legally permitted. When sharing personal data, we implement contractual arrangements and security mechanisms to protect the shared data and ensure compliance with our data protection, confidentiality, and security standards and obligations.
Additionally, we may share your personal data with third parties under the following circumstances. This list is not exhaustive, and other scenarios may arise where sharing personal data with third parties is necessary.
· Clients: Personal data may be shared with our clients to deliver services.
· Third-Party IT Service Providers: We may share personal data with third parties that support our website and internal IT systems, including providers of information technology, cloud-based software-as-a-service, identity management, website design, hosting, data analysis, data backup, security, and storage services. These services are hosted in secure data centers worldwide, and personal data may be stored in any of these locations.
· Payment Processors and Financial Institutions: Personal data may be shared with third parties that assist with invoicing and payment transactions.
· Email Marketing and CRM Specialists: Personal data may be shared with specialized suppliers who manage our marketing database and facilitate email marketing communications.
· Professional Advisers: Personal data may be shared with auditors, lawyers, accountants, and other professional advisers who provide us with consultancy services related to organizational management and dispute resolution.
· Government and Regulatory Authorities: Personal data may be shared with law enforcement or other government and regulatory agencies as required by applicable laws or regulations.
· Other Authorized Third Parties: Occasionally, we may receive requests from third parties with the authority to obtain personal data disclosures, such as to ensure compliance with applicable laws and regulations, to investigate alleged crimes, or to establish, exercise, or defend legal rights. We will fulfill these requests only when permitted by applicable laws or regulations.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and protect our legal rights.
For active accounts, we will maintain your personal information for the duration needed to deliver our services and manage our offerings. If you decide to delete your account or request that we stop using your personal information for service provision, please follow the instructions provided in the "Managing Your Account, Communications, and Data" section.
In cases of inactive accounts, we will retain your information for a reasonable period, allowing for the possibility of your return to our services. If there is no activity after this period, we will delete personal data such as email addresses and login credentials, which may render your account inaccessible.
We may retain certain elements of your personal information for a reasonable duration to address disputes, enforce our terms and policies, administer our services, comply with technical and legal requirements, and uphold security measures ensuring the integrity and operation of our services. After fulfilling these purposes, we will take appropriate actions to either delete or securely archive the relevant personal data.
In our commitment to delivering exceptional services to our global community of game users, we may transfer your personal information to various jurisdictions worldwide, including but not limited to the United States, the United Kingdom, and other nations outside of the European Economic Area.
Should we transfer your data to a jurisdiction that does not provide adequate levels of data protection, we will implement rigorous safeguards to ensure the security and confidentiality of your personal information. These safeguards may include the use of standard contractual clauses approved by relevant regulatory authorities, which serve to ensure that your data receives a level of protection commensurate with that offered within your jurisdiction.
We prioritize your privacy and are dedicated to maintaining the integrity of your personal information throughout all international transfers.
Access, Correction, Deletion, and Restriction of Processing
Subject to applicable laws, you have the right to request access to your Personal Data and exercise the following rights:
· Access and Correction: You can request access to and correction of your Personal Data. Often, you can update your profile information directly by accessing your profile online.
· Deletion: You can request the deletion of your Personal Data. If you choose to remove your Personal Data from our Services, we will process your request within 30 days of verification, with possible extensions. We will retain only minimal Personal Data to document your request and our actions.
· Restriction of Processing: You can request to restrict certain processing of your Personal Data or object to some types of processing.
· Withdrawal of Consent: You can withdraw your consent at any time.
· Filing a Complaint: You can file a complaint about our handling of your Personal Data with a data protection authority in your country of residence or work.
We will comply with your requests according to applicable laws. For instance, we are not required to delete your Personal Data if there is a legitimate reason to retain it, such as fraud prevention. Note that we cannot comply with requests in certain cases, such as when we cannot verify your identity or if doing so would infringe on the rights or freedoms of others. Additionally, we may not fulfill requests deemed excessive.
Our services are generally intended for a broad audience, and we do not knowingly collect personal information from children under the age of 13 (or older, if stipulated by applicable law). Certain services may be designed for users of all ages, including children. For these specific services, we implement measures to limit the collection of personal information from minors, such as:
· Restricting the collection of personal information associated with the services.
· Enforcing age restrictions to prevent unauthorized use by children.
· Limiting the amount of personal information collected from children.
· Obtaining parental consent before collecting personal information from children.
Should we become aware that a child has provided personal information without parental consent, we will promptly delete such information. We strongly advise parents to guide their children to avoid disclosing their real name, address, or telephone number without parental consent when using the Internet.
This policy is subject to periodic revisions. DigiTime reserves the right, at its sole discretion, to make such changes, including, but not limited to, adjustments required to comply with applicable laws or amendments reflecting updates to our Site and/or Services.
DigiTime commits to not introducing material changes, imposing additional obligations, or diminishing your rights under this policy without providing you with appropriate notice. You will be informed of any significant modifications. Where applicable, changes will be posted on our Site or Services before they take effect. Additionally, if you have provided us with your contact information, we may notify you through other communication channels.
We welcome your questions or suggestions regarding the implementation or amendments of this Policy. To contact us, please email us at contact@digitimelim.com. You may also use this contact to exercise your rights, report any inaccuracies in your personal information, or object to its processing.